Shipping Policy
Thank you for shopping with Noaweather. Below is our shipping policy to ensure a smooth shopping experience:
Company Information
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Company Name: Hector Christensen LLC
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Address: 6808 W Cameron DR, Peoria, AZ 85345, United States of America
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Email: [email protected]
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Phone: +1 (516) 983-0030
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Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday
Shipping Carriers
We use the following carriers for order delivery:
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USPS
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DHL
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EMS
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Local postal services
Order Processing
Orders are processed once payment is accepted. We process orders during business days, Monday through Friday, Eastern Standard Time (EST). Orders placed on weekends or holidays will be processed on the next available business day.
Estimated Time of Arrival
We process orders on business days, Monday through Friday, excluding Post Office holidays (e.g., New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).
To estimate when your order will arrive, please refer to the details below:
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Handling Time: 1-3 business days (Standard Delivery) or 1-2 business days (Fast Delivery)
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Transit Time:
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Standard Delivery: 7-25 business days
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Fast Delivery: 10-15 business days
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Shipping Fee:
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Standard Delivery: $4.99
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Fast Delivery: $14.99
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Orders are processed with a cut-off time of 5:00 PM (EST). Any orders placed after this time will be processed the next business day.
Delivery Time & Shipping Fee
The estimated delivery time depends on your location. Delivery times are estimates and are not guaranteed. Once your order is shipped, you will receive a tracking number to monitor its progress. Typically, orders within the continental United States arrive within 4-9 business days.
Order Tracking
You will receive a confirmation email once your order is placed. After 1-2 business days of processing, you will receive an email notification with tracking details. Please allow 3-7 days for the carrier to scan your package into their system. If no tracking information is available, it means the carrier has not yet processed your parcel. Tracking details will be visible once the parcel is scanned.
If your order exceeds the estimated arrival time, please contact us for assistance.
Incorrect Address
Please double-check the shipping address before completing your order. Incorrect or missing information may delay your order, as we will need to contact you for updates.
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We are not responsible for orders delivered to the wrong address or returned to the sender. Returned orders will be disposed of by our shipping partners.
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Re-shipping fees will apply to orders returned due to incorrect addresses.
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We are not responsible for any loss, theft, or damage if you request the carrier to forward or redirect your parcel after it has left our warehouse.
Shipping Restrictions
We do not ship to:
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Alaska
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Hawaii
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Puerto Rico
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Guam
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The US Virgin Islands
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APO/FPO addresses
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International locations
Personalized Orders
For personalized or customized orders, additional time may be required for our designer to complete the request. The design time will vary depending on the complexity of the customization.
Contact Us
We are dedicated to providing prompt and secure delivery to ensure a smooth shopping experience. If you have any concerns, please reach out to us at [email protected]. Your satisfaction is our priority, and we are here to assist you.